What To Expect From Orthodontic Team Training Programs

In today’s fast-paced orthodontic landscape, success is not just about innovative technology or clinical skills—it’s about building a cohesive, skilled team that operates like a well-oiled machine. At Align My Practice, we firmly believe that investing in your team members is not just a nice-to-have; it’s a must-have for long-term

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Scripting That Builds Value and Converts a Caller to a New Patient

When I visit new practices for Practice Observation and KPI reporting, I often serve as a “fly on the wall,” listening to the team’s scripting, analyzing metrics, and walking through the new patient process. Unfortunately, I frequently find that many scheduling teams lack proper training in effective scripting. This discovery

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