Author name: Presmult OutDev

What Metrics Should Orthodontists Track for Growth?

Happy New Year! 🎉 Understanding your business is vital to your success. At Align My Practice, I often say you need to know where you’ve been and where you are to strategize effectively for where you want to grow. By analyzing what has worked—and what hasn’t—you’ll make informed decisions that drive your practice forward. 2024 […]

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How to Decrease Patient Anxiety in the Office

It’s perfectly normal—and quite common—for patients to feel anxiety when coming into your office. Whether you’re a general practitioner or a specialist like an orthodontist, fear is one of the top five objections patients have when considering treatment. At Align My Practice, we know that addressing these concerns is crucial for a positive patient experience

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Scripting That Builds Value and Converts a Caller to a New Patient

When I visit new practices for Practice Observation and KPI reporting, I often serve as a “fly on the wall,” listening to the team’s scripting, analyzing metrics, and walking through the new patient process. Unfortunately, I frequently find that many scheduling teams lack proper training in effective scripting. This discovery inspired me to create a

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