No-shows can be frustrating—especially if you’re running a busy, thriving practice with patients on waitlists hoping to secure those popular appointment slots. Fortunately, there are effective ways to minimize no-shows while keeping your schedule running smoothly. At Align My Practice, we cover this topic extensively in our Front Desk Success Training course, teaching teams how to implement […]
How to Reduce No-Shows in Your Office Read More »
Happy March! The amazing industry of orthodontics is incredibly competitive, and just because you win over a patient at their new patient consultation doesn’t mean you have them for life. If you’re not able to retain them, you could miss out on them as a Phase 2 patient, miss out on their siblings, or even
How Can Orthodontic Practices Improve Patient Retention? Read More »
Finding talented professionals in our amazing industry can be challenging. For my local clients in Southern California, I offer recruitment services, leveraging my extensive local network built over my career. Even so, it can be difficult to check every box for the diverse tasks that need to be accomplished in your office. While certain roles—like
What Are the Benefits of Outsourcing Administrative Tasks in Orthodontic Practices? Read More »
Happy New Year! 🎉 Understanding your business is vital to your success. At Align My Practice, I often say you need to know where you’ve been and where you are to strategize effectively for where you want to grow. By analyzing what has worked—and what hasn’t—you’ll make informed decisions that drive your practice forward. 2024
What Metrics Should Orthodontists Track for Growth? Read More »
It’s perfectly normal—and quite common—for patients to feel anxiety when coming into your office. Whether you’re a general practitioner or a specialist like an orthodontist, fear is one of the top five objections patients have when considering treatment. At Align My Practice, we know that addressing these concerns is crucial for a positive patient experience
How to Decrease Patient Anxiety in the Office Read More »
When I visit new practices for Practice Observation and KPI reporting, I often serve as a “fly on the wall,” listening to the team’s scripting, analyzing metrics, and walking through the new patient process. Unfortunately, I frequently find that many scheduling teams lack proper training in effective scripting. This discovery inspired me to create a
Scripting That Builds Value and Converts a Caller to a New Patient Read More »
At Align My Practice, we live and breathe orthodontic practice management consulting and team training. As a trusted leader in this industry, we are deeply passionate about helping orthodontists and their teams reach their full potential.
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