Author name: Presmult OutDev

The Financial Benefits of Hiring a Practice Consultant

Thinking of hiring a practice consultant or team coach but struggling with the return on investment? A qualified practice consultant isn’t just an outsider giving advice—they immerse themselves in your practice and become a valuable extension of your team. Their success is directly tied to yours, which means their goal is to help you win. […]

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How to Transition Patients from Braces to Retainers Smoothly

You’ve worked so hard to perfect your patient’s smile—whether through braces or clear aligners. You’ve meticulously managed their midline, airway health, vertical dimension, and occlusion, all while transforming their confidence. Now, as you approach the finish line, it’s critical to transition them into retention the right way to prevent relapse, retreatment, and unhappy patients. Set

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How to Reduce No-Shows in Your Office

No-shows can be frustrating—especially if you’re running a busy, thriving practice with patients on waitlists hoping to secure those popular appointment slots. Fortunately, there are effective ways to minimize no-shows while keeping your schedule running smoothly. At Align My Practice, we cover this topic extensively in our Front Desk Success Training course, teaching teams how to implement

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What Are the Benefits of Outsourcing Administrative Tasks in Orthodontic Practices?

Finding talented professionals in our amazing industry can be challenging. For my local clients in Southern California, I offer recruitment services, leveraging my extensive local network built over my career. Even so, it can be difficult to check every box for the diverse tasks that need to be accomplished in your office. While certain roles—like

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How to Decrease Patient Anxiety in the Office

It’s perfectly normal—and quite common—for patients to feel anxiety when coming into your office. Whether you’re a general practitioner or a specialist like an orthodontist, fear is one of the top five objections patients have when considering treatment. At Align My Practice, we know that addressing these concerns is crucial for a positive patient experience

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Scripting That Builds Value and Converts a Caller to a New Patient

When I visit new practices for Practice Observation and KPI reporting, I often serve as a “fly on the wall,” listening to the team’s scripting, analyzing metrics, and walking through the new patient process. Unfortunately, I frequently find that many scheduling teams lack proper training in effective scripting. This discovery inspired me to create a

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