How to Reduce No-Shows in Your Office

No-shows can be frustrating—especially if you’re running a busy, thriving practice with patients on waitlists hoping to secure those popular appointment slots. Fortunately, there are effective ways to minimize no-shows while keeping your schedule running smoothly. At Align My Practice, we cover this topic extensively in our Front Desk Success Training course,

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What Metrics Should Orthodontists Track for Growth?

Happy New Year! 🎉 Understanding your business is vital to your success. At Align My Practice, I often say you need to know where you’ve been and where you are to strategize effectively for where you want to grow. By analyzing what has worked—and what hasn’t—you’ll make informed decisions that

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How to Decrease Patient Anxiety in the Office

It’s perfectly normal—and quite common—for patients to feel anxiety when coming into your office. Whether you’re a general practitioner or a specialist like an orthodontist, fear is one of the top five objections patients have when considering treatment. At Align My Practice, we know that addressing these concerns is crucial

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The Role of Patient Financing in Treatment Presentation

The Role of Patient Financing in Treatment Presentation November 1, 2024 When presenting treatment options to patients, one of the biggest barriers you’ll encounter is often financial. At Align My Practice, we understand that money is one of the five biggest objections patients have when considering treatment. That’s why it’s

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What To Expect From Orthodontic Team Training Programs

In today’s fast-paced orthodontic landscape, success is not just about innovative technology or clinical skills—it’s about building a cohesive, skilled team that operates like a well-oiled machine. At Align My Practice, we firmly believe that investing in your team members is not just a nice-to-have; it’s a must-have for long-term

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Scripting That Builds Value and Converts a Caller to a New Patient

When I visit new practices for Practice Observation and KPI reporting, I often serve as a “fly on the wall,” listening to the team’s scripting, analyzing metrics, and walking through the new patient process. Unfortunately, I frequently find that many scheduling teams lack proper training in effective scripting. This discovery

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